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FAQs
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The Experience
- WHAT IS PAC-MAN LIVE?
- HOW DOES IT WORK?
- WHERE IS THE PAC-MAN LIVE EXPERIENCE?
- WHEN IS IT OPENING?
- HOW LONG WILL THE EXPERIENCE LAST?
- HOW MANY PEOPLE PLAY AT ONCE?
- I DON’T WANT TO PLAY, CAN I JUST WATCH?
- WHAT SHOULD I WEAR?
- DO YOU HAVE SOMEWHERE I CAN STORE MY BELONGINGS?
- CAN I FILM OR TAKE PHOTOS OF MY GAME?
- WHAT TIME DO I NEED TO ARRIVE?
- DO I NEED TO PRINT MY TICKETS OR CAN I SHOW THEM ON MY PHONE?
- DOES THE VENUE ACCEPT CASH?
- HOW DO YOUR TIME SLOTS WORK?
- WE WOULD LIKE TO ADD TO OUR BOOKING BUT YOU ARE SOLD OUT, CAN YOU SQUEEZE US IN?
- CAN WE PLAY MORE THAN ONCE?
- DO YOU HAVE ANY FOOD OR DRINK OPTIONS AT THE VENUE?
- CAN WE BRING FOOD AND DRINKS?
- CAN I DRINK ALCOHOL BEFORE I PLAY?
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Access
- HOW OLD DO I HAVE TO BE TO PLAY?
- IS THERE A HEIGHT RESTRICTION?
- DO YOU HAVE TO BE FIT AND ACTIVE TO PLAY?
- I’M PREGNANT, CAN I PLAY?
- IS THE EXPERIENCE SUITABLE FOR DISABILITIES?
- DO YOU OFFER CARER TICKETS?
- DO YOU RUN QUIET SESSIONS FOR THISE WITH AUTISM OR ADDITIONAL NEEDS?
- IS THE EXPERIENCE SUITABLE FOR THOSE WITH PHOTOSENSITIVITY?
- ARE THERE ANY OTHER RESTRICTIONS?
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Tickets
- HOW DO I BOOK TICKETS?
- HOW MUCH ARE TICKETS?
- CAN I PURCHASE TICKETS AT THE VENUE?
- I CAN’T FIND MY BOOKING CONFIRMATION
- CAN I CHANGE MY BOOKING?
- I CAN NO LONGER ATTEND, CAN I GET A REFUND?
- I’M RUNNING LATE, WHAT SHOUD I DO?
- DO YOU OFFER FAMILY TICKETS?
- DO YOU DO STUDENT DISCOUNTS?
- DO YOU OFFER GROUP DISCOUNTS?
- DO YOU OFFER BLUE LIGHT CARD DISCOUNT?
- CAN WE RESERVE AND PAY UPON ARRIVAL?
- CAN WE SPLIT PAYMENT?
- CAN I PAY WITH CASH ON ARRIVAL?
- DO YOU HAVE GIFT VOUCHERS?
- HOW DO I REDEEM A GIFT VOUCHER?
- CAN WE BOOK A ROOM FOR A PARTY?
- DO YOU HIRE OUT THE VENUE FOR WORK EVENTS?
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The Experience